Our premises are accessible to disabled   customers and we can assist customers with any disability including sight or hearing impairments.

As well as our NHS services we dispense private prescriptions and fulfil order for the Aesthetics Industry. We have a dedicated website for this service:

www.spingpharm.co.uk.

Please contact us for further information regarding this service.

We dispense NHS prescriptions (paper and electronic) and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to dispense all prescriptions promptly.

We can also dispense NHS repeat dispensing prescriptions. Ask us for more information about this service.

All medicines are dispensed in child resistant containers unless you ask us not to.

Please remember: keep all medicines out of the reach and sight of children. Our staff can advise you on safe storage of medicines.

This is an opportunity for our pharmacist to discuss and review the medicines you are taking to ensure you are using them correctly and getting the maximum benefit. We will explain clearly and simply, without any medical jargon, what they are for and the conditions they treat and identify any possible side effects that you may be experiencing. We will listen to you and any problems you are having with your medicines, provide advice and support and if necessary contact your Doctor to discuss any issues that arise from our conversation.

An MUR can help:

• improve your understanding of the medicines you are taking;
• highlight problematic side effects and propose solutions where appropriate;
• improve adherence
• reduce medicines wastage, usually by helping you only order the medicines you need

Our pharmacist may be able to conduct an MUR over the telephone or for eligible patient

It is important that you take the right dose of your prescribed medicines at the right time each day to get the most from your medicines to control your condition(s) as much as possible. This can sometimes be difficult if you take more than one medicine. One way in which this can be made easier is for your medicines to be supplied in a Monitored Dosage System, which provides you with a separate compartment for each dosage time of the day.

A monitored dosage system (MDS) is a medication storage device designed to simplify the administration of solid oral dose medication, especially for those on multiple medications. It aims to address the issues of difficulty accessing medication due to sight impairment or other disability and/or forgetfulness.

MDS devices are usually a variation on the design of a box or a blister pack, divided into days of the week with several compartments per day to allow for the different timing of doses such as breakfast, lunch, dinner and bedtime.

 Our Pharmacist can help identify which patients this type of system would be suitable for.

MDS may be suitable for patients in the following circumstances:

• You struggle to organise medications and find it difficult to remember to take them at the correct time each day
• You have a large number of medications to take each day
• You find it difficult to remove medication from its packaging
• You have a carer who helps you to ensure you take your medicines correctly.
  

Ask a member of our pharmacy team about whether this service would benefit you or whether there is another course of action, which may be of more help.

When you are prescribed a new medicine by your doctor our pharmacists can offer support and advice to ensure you take the new medication as prescribed without suffering any unwanted side effects or explain any further questions you may have. We usually do this by keeping in contact with you during the first 4 weeks of your new medicine being prescribed.

The service is only available for people living in England, and only for those who have been prescribed a new medicine for the conditions listed:

• asthma
• chronic obstructive pulmonary disease (COPD)
• type 2 diabeasthmates
• high blood pressure
• people who have been given a new blood-thinning medicine

The NMS can help:

• improve your adherence (taking your medicines correctly) which will generally lead to better health outcomes
• increase your engagement with your condition and medicines, supporting you to make decisions about your treatment and self-management
• reduce medicines wastage
• reduce hospital admissions due to adverse events from medicines

• Complete and effective ordering of Medication and Appliances
• Fast and efficient Delivery Service
• Safe Storage of Medication
• Thorough Record Keeping for any Audit purposes
• Highly trained and experienced staff who understand the demands of a Nursing/Care home
• Medicines Use Review for your residents
• Help with training and development of your staff

We keep records of all your prescriptions dispensed by us as well as records of other services we provide to you. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have.

We comply with the Data Protection Act and the NHS code on confidentiality. If you want to discuss the records we keep, please speak to a member of staff.

We offer a free prescription collection service from selected local general practices and we will deliver all prescriptions to your home or alternative address. Ask us for more information about this service.

We have a consultation room available if you’d like to discuss something in private. Just ask a member of staff to speak in private.